GLPI AI

Requirements

• Open AI API key (free or paid plan) (https://platform.openai.com/api-keys)

• Open AI organization ID (https://platform.openai.com/account/organization)

Install the plugin

• Go to the marketplace. Download and install the GLPI AI plugin.

Create an organization

After creating an OpenAI account, your can create an organization from your account settings under the Organization tab or by accessing the page directly at https://platform.openai.com/account/organization.

Keep the Organization ID value, as you will need to insert it in the GLPI AI plugin configuration.

Create a secret

• From this URL https://platform.openai.com/api-keys

• Click on Create a new key

• Give a name to your secret

• Click on Create secret key

Copy the secret value that is generated as you will need it later to configure the plugin.

Set up GLPI

• In GLPI, go to Setup > General > GLPI AI

• Fill in the fields with the values copied previously

• If your configuration is correct, you will be able to see your account entries, your consumption and your preferences.

Consumption

It is possible to limit the use of the API by specifying a limit that must not be exceeded. This plugin tracks usage based on each response from OpenAI. Therefore, you may need to utilize the "Custom usage" field in the configuration to account for usage outside of the plugin if you want the plugin to account for that in its usage limitation.

1. To limit usage and avoid overruns, specify a value that must not be exceeded. If this limit is exceeded, the plugin will no longer function until this value is increased.

2. Enter the custom usage if you want to account for previous usage outside of the plugin.

Preferences

In preferences, you can set up the response model. In Free mode, you can use the GPT-3.5 Turbo 16K model.

You can find information regarding the other plans and plan limits here

By clicking on Configure preferences, you can setup a context and a role.

• The Context can be a description of your company, your mission, your job in the company. AI needs to understand your context if it is to respond as pertinently as possible (there is a context by default that you can change).

• The Role is how the AI should respond. Does it have a teaching, advisory or expert role? The role can influence the tone and level of detail of the response (there is a role by default that you can change).

Example

You can see an example of what can be achieved with an exchange that includes a lot of followups. The GLPI AI plugin summarizes all of the followups to highlight the main information.

If you want another result, you can click on Refresh.

FAQ

If you have any questions about using the plugin, please consult our FAQ