# Anonymize

## Requirements (self-hosted)

| GLPI Version | Minimum PHP | Recommended |
| ------------ | ----------- | ----------- |
| 10.0.x       | 8.1         | 8.2         |
| 11.0.x       | 8.2         | 8.4         |

{% hint style="info" %}
A [GLPI Network BASIC](https://services.glpi-network.com/#offers) subscription (or higher) is required. This plugin is also available for all GLPI Network [Cloud instances](https://glpi-network.cloud).
{% endhint %}

***

## Install the plugin

* Go to the marketplace. Download and install the "\[Anonymize]{.title-ref}" plugin.

<div align="left"><figure><img src="/files/xjUVWJsblrf5cDxqrNsM" alt="images/Anonymize-1.png"><figcaption></figcaption></figure></div>

***

## Choice of profile

Anonymisation works by profile. There are 4 profiles already created. When you select a profile, a certain amount of data is already set. They can, of course, be modified.

* Go to **Administration** > **Anonymization profile** and select the profile best suited to your needs:

The 4 profiles you will find are :

* Email
* Entity
* Computer
* User profile

<figure><img src="/files/NfmdzMKP3hIVjyJBCdqN" alt="images/Anonymize-2.png"><figcaption></figcaption></figure>

***

## Anonymisable data per profile (predefined)

Each profile has an element assigned to it. You will need to define the value of each attribute that it will be able to anonymise (or not)

<figure><img src="/files/otmKyNG0FiqwZM6yoKKe" alt="images/Anonymize-3.png"><figcaption></figcaption></figure>

### Email

<details>

<summary>Email field</summary>

* users\_id
* is\_default
* email

</details>

### Entity

<details>

<summary>Entity fields</summary>

* name
* entities\_id
* comment
* level
* sons\_cache
* ancestors\_cache
* address
* postcode
* town
* state
* country
* website
* phonenumber
* fax
* email
* admin\_email
* admin\_email\_name
* from\_email
* from\_email\_name
* noreply\_email
* noreply\_email\_name
* replyto\_email
* replyto\_email\_name
* notification\_subject\_tag
* ldap\_dn
* tag
* authldaps\_id
* mail\_domain
* entity\_ldapfilter
* mailing\_signature
* cartridges\_alert\_repeat
* consumables\_alert\_repeat
* use\_licenses\_alert
* send\_licenses\_alert\_before\_delay
* use\_certificates\_alert
* send\_certificates\_alert\_before\_delay
* certificates\_alert\_repeat\_interval
* use\_contracts\_alert
* send\_contracts\_alert\_before\_delay
* use\_infocoms\_alert
* send\_infocoms\_alert\_before\_delay
* use\_reservations\_alert
* use\_domains\_alert
* send\_domains\_alert\_close\_expiries\_delay
* send\_domains\_alert\_expired\_delay
* autoclose\_delay
* autopurge\_delay
* notclosed\_delay
* calendars\_strategy
* calendars\_id
* auto\_assign\_mode
* tickettype
* max\_closedate
* inquest\_config
* inquest\_rate
* inquest\_delay
* inquest\_URL
* autofill\_warranty\_date
* autofill\_use\_date
* autofill\_buy\_date
* autofill\_delivery\_date
* autofill\_order\_date
* tickettemplates\_strategy
* tickettemplates\_id
* changetemplates\_strategy
* changetemplates\_id
* problemtemplates\_strategy
* problemtemplates\_id
* entities\_strategy\_software
* entities\_id\_software
* default\_contract\_alert
* default\_infocom\_alert
* default\_cartridges\_alarm\_threshold
* default\_consumables\_alarm\_threshold
* delay\_send\_emails
* is\_notif\_enable\_default
* inquest\_duration
* date\_mod
* date\_creation
* autofill\_decommission\_date
* suppliers\_as\_private
* anonymize\_support\_agents
* display\_users\_initials
* contracts\_strategy\_default
* contracts\_id\_default
* enable\_custom\_css
* custom\_css\_code
* latitude
* longitude
* altitude
* transfers\_strategy
* transfers\_id
* agent\_base\_url

</details>

### Computer

<details>

<summary>Computer fields</summary>

* entities\_id
* name
* serial
* otherserial
* contact
* contact\_num
* users\_id\_tech
* groups\_id\_tech
* comment
* date\_mod
* autoupdatesystems\_id
* locations\_id
* networks\_id
* computermodels\_id
* computertypes\_id
* template\_name
* manufacturers\_id
* users\_id
* groups\_id
* states\_id
* ticket\_tco
* uuid
* date\_creation
* last\_inventory\_update
* last\_boot

</details>

### User

<details>

<summary>User fields</summary>

* name
* password
* password\_last\_update
* phone
* phone2
* mobile
* realname
* firstname
* locations\_id
* language
* use\_mode
* is\_active
* comment
* auths\_id
* authtype
* last\_login
* date\_mod
* date\_sync
* profiles\_id
* entities\_id
* usertitles\_id
* usercategories\_id
* password\_forget\_token
* password\_forget\_token\_date
* user\_dn
* personal\_token
* personal\_token\_date
* api\_token
* api\_token\_date
* cookie\_token
* cookie\_token\_date
* isd\_ldap
* picture
* begin\_date
* end\_date
* page\_layout
* fold\_menu
* fold\_search
* savedsearches\_pinned
* timeline\_order
* itil\_layout
* richtext\_layout
* date\_creation
* groups\_id
* users\_id\_supervisor
* timezone
* default\_central\_tab
* nickname
* timeline\_action\_btn\_layout
* timeline\_date\_format
* use\_flat\_dropdowntree\_on\_search\_result

</details>

***

## Application strategy

Several strategies are available for each element field (e.g.Last name, First name, Serial number, Location, Status, etc.):

* Keep the value
* Delete the value
* Replace with a fixed value
* Replace with a standard random value
* Replace with a realistic random value

***

## History

Each profile allows you to choose the treatment to be applied to the history of items:

* Do nothing
* Clean up values
* Clean up recent values and delete the rest
* Delete

***

## Global search

You can ask GLPI to anoymise an attribute in the whole database and not only in the type of element you are in. The option **attributes to search and replace in others objects** is at the very bottom of your profile.

<figure><img src="/files/iDold36GCnpj3dV3En1J" alt="images/Anonymize-4.png"><figcaption></figcaption></figure>

{% hint style="info" %}
You cannot change any values other than those linked to the type of element you are in. For example, you will be able to **modify all email addresses** in the database via the **Email** profile, but you will not be able to modify all user phone number via this profile.
{% endhint %}

***

## Applying the profile

Once you have completed your profile, you need to apply it. It can be applied using 2 methods:

* Massive action via the web interface (*cloud and on-premise*)
* In CLI (*only on-premise*)

### Mass action (Cloud and on-premise)

In our example, we will be anonymising \[user data]{.title-ref}.

* Go to **Administration** > **Users**. Select the user(s) you wish to anonymise.
* Click on **Actions** then **anonymise selected items**.

<figure><img src="/files/kShSUIhe8UTvNUjYqYMD" alt="images/Anonymize-5.gif"><figcaption></figcaption></figure>

{% hint style="info" %}
"To be adapted If your profile concerns entities, go to **Administration** > **Entities** and repeat the operation for the entities concerned. Do the same for computers, email, etc.
{% endhint %}

### Via CLI (on-premise only)

* Go to your GLPI folder (\[/var/www/glpi]{.title-ref} or other depending on your configuration):
* Run all default profiles on all objects:

  ```
  $ php bin/console glpi:plugin:anonymize --all
  ```
* Run profile X on all objects / on one object:

  ```
  $ php bin/console glpi:plugin:anonymize --profile=X
  $ php bin/console glpi:plugin:anonymize --profile=X --item-id=X
  ```
* Run default profile type X on all objects / on one object :

  ```
  $ php bin/console glpi:plugin:anonymize --itemtype=X
  $ php bin/console glpi:plugin:anonymize --itemtype=X --item-id=X
  ```

***

## Creating a profile

You can create a profile to anonymise other data than that mentioned above.

* Go to **Administration > Anonymisation profile**
* Click on **Add**
* Name your profile
* Choose from the list of **Element types** (agent, domain, etc.)
* Select the treatment of the **History**
* Set the parameters for each field
* Click on **Add**

{% hint style="info" %}
Remember to refer to the profile application section to apply your changes.
{% endhint %}

***

## Other anonymisable data (profile creation)

### Agents

<details>

<summary>Agent fields</summary>

* deviceid
* entities\_id
* name
* agenttypes\_id
* last\_contact
* version
* locked
* itemtype
* items\_id
* useragent
* tag
* port
* threads\_networkdiscovery
* threads\_networkinventory
* timeout\_networkdiscovery
* timeout\_networkinventory
* remote\_addr
* use\_module\_wake\_on\_lan
* use\_module\_computer\_inventory
* use\_module\_esx\_remote\_inventory
* use\_module\_remote\_inventory
* use\_module\_network\_inventory
* use\_module\_network\_discovery
* use\_module\_package\_deployment
* use\_module\_collect\_data

</details>

### Appliances

<details>

<summary>Appliances fields</summary>

* entities\_id
* Garder
* name
* appliancetypes\_id
* comment
* locations\_id
* manufacturers\_id
* applianceenvironments\_id
* users\_id
* users\_id\_tech
* groups\_id
* groups\_id\_tech
* date\_mod
* date\_creation
* states\_id
* externalidentifier
* serial
* otherserial
* is\_helpdesk\_visible
* pictures
* contact
* contact\_num

</details>

### Budgets

<details>

<summary>Budgets fields</summary>

* name
* entities\_id
* comment
* begin\_date
* end\_date
* value
* template\_name
* date\_mod
* date\_creation
* locations\_id
* budgettypes\_id

</details>

### Cables

<details>

<summary>User fields</summary>

* name
* entities\_id
* itemtype\_endpoint\_a
* itemtype\_endpoint\_b
* items\_id\_endpoint\_a
* items\_id\_endpoint\_b
* socketmodels\_id\_endpoint\_a
* socketmodels\_id\_endpoint\_b
* sockets\_id\_endpoint\_a
* sockets\_id\_endpoint\_b
* cablestrands\_id
* color
* otherserial
* states\_id
* users\_id\_tech
* cabletypes\_id
* comment
* date\_mod
* date\_creation

</details>

### Changes

<details>

<summary>Changes fields</summary>

* name
* entities\_id
* status
* content
* date\_mod
* date
* solvedate
* closedate
* time\_to\_resolve
* users\_id\_recipient
* users\_id\_lastupdater
* urgency
* impact
* priority
* itilcategories\_id
* impactcontent
* controlistcontent
* rolloutplancontent
* backoutplancontent
* checklistcontent
* global\_validation
* validation\_percent
* actiontime
* begin\_waiting\_date
* waiting\_duration
* close\_delay\_stat
* solve\_delay\_stat
* date\_creation
* locations\_i

</details>

### Certificates

<details>

<summary>Certificates fields</summary>

* name
* serial
* otherserial
* entities\_id
* comment
* template\_name
* certificatetypes\_id
* dns\_name
* dns\_suffix
* users\_id\_tech
* groups\_id\_tech
* locations\_id
* manufacturers\_id
* contact
* contact\_num
* users\_id
* groups\_id
* is\_autosign
* date\_expiration
* states\_id
* command
* certificate\_request
* certificate\_item
* date\_creation
* date\_mod

</details>

### Clusters

<details>

<summary>Clusters fields</summary>

* name
* serial
* otherserial
* entities\_id
* comment
* template\_name
* certificatetypes\_id
* dns\_name
* dns\_suffix
* users\_id\_tech
* groups\_id\_tech
* locations\_id
* manufacturers\_id
* contact
* contact\_num
* users\_id
* groups\_id
* is\_autosign
* date\_expiration
* states\_id
* command
* certificate\_request
* certificate\_item
* date\_creation
* date\_mod

</details>

### Contacts

<details>

<summary>Contacts fields</summary>

* name
* firstname
* phone
* phone2
* mobile
* fax
* email
* contacttypes\_id
* comment
* usertitles\_id
* address
* postcode
* town
* state
* country
* date\_mod
* date\_creation
* pictures

</details>

### Databases

<details>

<summary>Databases fields</summary>

* entities\_id
* name
* size
* databaseinstances\_id
* is\_onbackup
* is\_active
* date\_creation
* date\_mod
* date\_update
* date\_lastbackup

</details>

### Datacenters

<details>

<summary>Datacenters fields</summary>

* name
* entities\_id
* locations\_id
* date\_mod
* date\_creation
* pictures

</details>

### Server rooms

<details>

<summary>Server rooms fields</summary>

* name
* entities\_id
* locations\_id
* vis\_cols
* vis\_rows
* blueprint
* datacenters\_id
* date\_mod
* date\_creation

</details>

### Documents

<details>

<summary>Documents fields</summary>

* name
* filename
* filepath
* documentcategories\_id
* mime
* date\_mod
* comment
* link
* users\_id
* tickets\_id
* sha1sum
* is\_blacklisted
* tag
* date\_creation

</details>

### Domains

<details>

<summary>Domains fields</summary>

* name
* entities\_id
* domaintypes\_id
* date\_expiration
* date\_domaincreation
* users\_id\_tech
* groups\_id\_tech
* comment
* template\_name
* is\_active
* date\_mod
* date\_creation

</details>

### Enclosures

<details>

<summary>Enclosures fields</summary>

* name
* entities\_id
* locations\_id
* serial
* otherserial
* enclosuremodels\_id
* users\_id\_tech
* groups\_id\_tech
* template\_name
* orientation
* power\_supplies
* states\_id
* comment
* manufacturers\_id
* date\_mod
* date\_creation

</details>

### Groups

<details>

<summary>Groups fields</summary>

* entities\_id
* name
* comment
* ldap\_field
* ldap\_value
* ldap\_group\_dn
* date\_mod
* groups\_id
* level
* ancestors\_cache
* sons\_cache
* is\_requester
* is\_watcher
* is\_assign
* is\_task
* is\_notify
* is\_itemgroup
* is\_usergroup
* is\_manager
* date\_creation

</details>

### Knowledge base

<details>

<summary>Knowledge base fields</summary>

* name
* answer
* is\_faq
* users\_id
* view
* date\_creation
* date\_mod
* begin\_date
* end\_date

</details>

### ITIL Categories

<details>

<summary>ITIL Categories fields</summary>

* entities\_id
* itilcategories\_id
* name
* comment
* level
* knowbaseitemcategories\_id
* users\_id
* groups\_id
* code
* ancestors\_cache
* sons\_cache
* is\_helpdeskvisible
* tickettemplates\_id\_incident
* tickettemplates\_id\_demand
* changetemplates\_id
* problemtemplates\_id
* is\_incident
* is\_request
* is\_problem
* is\_change
* date\_mod
* date\_creation

</details>

### Followups

<details>

<summary>Followups fields</summary>

* itemtype
* items\_id
* date
* users\_id
* users\_id\_editor
* content
* is\_private
* requesttypes\_id
* date\_mod
* date\_creation
* timeline\_position
* sourceitems\_id
* sourceof\_items\_id

</details>

### Followups templates

<details>

<summary>Followups templates fields</summary>

* date\_creation
* date\_mod
* entities\_id
* name
* content
* requesttypes\_id
* is\_private
* comment

</details>

### Solutions

<details>

<summary>Solutions fields</summary>

* itemtype
* Keep
* items\_id
* solutiontypes\_id
* solutiontype\_name
* content
* date\_creation
* date\_mod
* date\_approval
* users\_id
* user\_name
* users\_id\_editor
* users\_id\_approval
* user\_name\_approval
* status
* itilfollowups\_id

</details>

### Lines

<details>

<summary>Lines fields</summary>

* name
* entities\_id
* caller\_num
* caller\_name
* users\_id
* groups\_id
* lineoperators\_id
* locations\_id
* states\_id
* linetypes\_id
* date\_creation
* date\_mod
* comment

</details>

### Locations

<details>

<summary>Locations fields</summary>

* entities\_id
* name
* locations\_id
* comment
* level
* ancestors\_cache
* sons\_cache
* address
* postcode
* town
* state
* country
* building
* room
* latitude
* longitude
* altitude
* date\_mod
* date\_creation

</details>

### Monitors

<details>

<summary>Monitors fields</summary>

* entities\_id
* name
* date\_mod
* contact
* contact\_num
* users\_id\_tech
* groups\_id\_tech
* comment
* serial
* otherserial
* size
* have\_micro
* have\_speaker
* have\_subd
* have\_bnc
* have\_dvi
* have\_pivot
* have\_hdmi
* have\_displayport
* locations\_id
* monitortypes\_id
* monitormodels\_id
* manufacturers\_id
* is\_global
* template\_name
* users\_id
* groups\_id
* states\_id
* ticket\_tco
* autoupdatesystems\_id
* uuid
* date\_creation

</details>

### Network devices

<details>

<summary>Network devices fields</summary>

* entities\_id
* name
* ram
* serial
* otherserial
* contact
* contact\_num
* users\_id\_tech
* groups\_id\_tech
* date\_mod
* comment
* locations\_id
* networks\_id
* networkequipmenttypes\_id
* networkequipmentmodels\_id
* manufacturers\_id
* template\_name
* users\_id
* groups\_id
* states\_id
* ticket\_tco
* uuid
* date\_creation
* autoupdatesystems\_id
* sysdescr
* cpu
* uptime
* last\_inventory\_update
* snmpcredentials\_id

</details>

### PDUs

<details>

<summary>PDUs fields</summary>

* name
* entities\_id
* locations\_id
* serial
* otherserial
* pdumodels\_id
* users\_id\_tech
* groups\_id\_tech
* template\_name
* states\_id
* comment
* manufacturers\_id
* pdutypes\_id
* date\_mod
* date\_creation

</details>

### Projects

<details>

<summary>Projects fields</summary>

* name
* code
* priority
* entities\_id
* projects\_id
* projectstates\_id
* projecttypes\_id
* date
* date\_mod
* users\_id
* groups\_id
* plan\_start\_date
* plan\_end\_date
* real\_start\_date
* real\_end\_date
* percent\_done
* auto\_percent\_done
* show\_on\_global\_gantt
* content
* comment
* date\_creation
* projecttemplates\_id
* template\_name

</details>

### Projects tasks

<details>

<summary>Project tasks fields</summary>

* uuid
* name
* content
* comment
* entities\_id
* projects\_id
* projecttasks\_id
* date\_creation
* date\_mod
* plan\_start\_date
* plan\_end\_date
* real\_start\_date
* real\_end\_date
* planned\_duration
* effective\_duration
* projectstates\_id
* projecttasktypes\_id
* users\_id
* percent\_done
* auto\_percent\_done
* is\_milestone
* projecttasktemplates\_id
* template\_name

</details>

### Devices

<details>

<summary>Devices fields</summary>

* entities\_id
* name
* date\_mod
* contact
* contact\_num
* users\_id\_tech
* groups\_id\_tech
* comment
* serial
* otherserial
* locations\_id
* peripheraltypes\_id
* peripheralmodels\_id
* brand
* manufacturers\_id
* is\_global
* template\_name
* users\_id
* groups\_id
* states\_id
* ticket\_tco
* autoupdatesystems\_id
* uuid
* date\_creation

</details>

### Phones

<details>

<summary>Phones fields</summary>

* entities\_id
* name
* date\_mod
* contact
* contact\_num
* users\_id\_tech
* groups\_id\_tech
* comment
* serial
* otherserial
* locations\_id
* phonetypes\_id
* phonemodels\_id
* brand
* phonepowersupplies\_id
* number\_line
* have\_headset
* have\_hp
* manufacturers\_id
* is\_global
* template\_name
* users\_id
* groups\_id
* states\_id
* ticket\_tco
* autoupdatesystems\_id
* uuid
* date\_creation
* last\_inventory\_update

</details>

### Printers

<details>

<summary>Printers fields</summary>

* entities\_id
* name
* date\_mod
* contact
* contact\_num
* users\_id\_tech
* groups\_id\_tech
* serial
* otherserial
* have\_serial
* have\_parallel
* have\_usb
* have\_wifi
* have\_ethernet
* comment
* memory\_size
* locations\_id
* networks\_id
* printertypes\_id
* printermodels\_id
* manufacturers\_id
* is\_global
* template\_name
* init\_pages\_counter
* last\_pages\_counter
* users\_id
* groups\_id
* states\_id
* ticket\_tco
* uuid
* date\_creation
* sysdescr
* last\_inventory\_update
* snmpcredentials\_id
* autoupdatesystems\_id

</details>

### Problems

<details>

<summary>Problems fields</summary>

* name
* entities\_id
* status
* content
* date\_mod
* date
* solvedate
* closedate
* time\_to\_resolve
* users\_id\_recipient
* users\_id\_lastupdater
* urgency
* impact
* priority
* itilcategories\_id
* impactcontent
* causecontent
* symptomcontent
* actiontime
* begin\_waiting\_date
* waiting\_duration
* close\_delay\_stat
* solve\_delay\_stat
* date\_creation
* locations\_id

</details>

### Racks

<details>

<summary>Racks fields</summary>

* name
* comment
* entities\_id
* locations\_id
* serial
* otherserial
* rackmodels\_id
* manufacturers\_id
* racktypes\_id
* states\_id
* users\_id\_tech
* groups\_id\_tech
* width
* height
* depth
* number\_units
* template\_name
* dcrooms\_id
* room\_orientation
* position
* bgcolor
* max\_power
* mesured\_power
* max\_weight
* date\_mod
* date\_creation

</details>

### Rules

<details>

<summary>Rules fields</summary>

* entities\_id
* sub\_type
* ranking
* name
* description
* match
* is\_active
* comment
* date\_mod
* uuid
* condition
* date\_creation

</details>

### Saved searches

<details>

<summary>Saved searches fields</summary>

* name
* type
* itemtype
* users\_id
* is\_private
* entities\_id
* query
* last\_execution\_time
* do\_count
* last\_execution\_date
* counter

</details>

### Software

<details>

<summary>Software fields</summary>

* entities\_id
* name
* comment
* locations\_id
* users\_id\_tech
* groups\_id\_tech
* is\_update
* softwares\_id
* manufacturers\_id
* template\_name
* date\_mod
* users\_id
* groups\_id
* ticket\_tco
* is\_helpdesk\_visible
* softwarecategories\_id
* is\_valid
* date\_creation
* pictures

</details>

### Licenses

<details>

<summary>Licenses fields</summary>

* softwares\_id
* softwarelicenses\_id
* level
* entities\_id
* number
* softwarelicensetypes\_id
* name
* serial
* otherserial
* softwareversions\_id\_buy
* softwareversions\_id\_use
* expire
* comment
* date\_mod
* is\_valid
* date\_creation
* locations\_id
* users\_id\_tech
* users\_id
* groups\_id\_tech
* groups\_id
* is\_helpdesk\_visible
* template\_name
* states\_id
* manufacturers\_id
* contact
* contact\_num
* allow\_overquota
* pictures
* ancestors\_cache
* sons\_cache

</details>

### Solutions templates

<details>

<summary>Solutions templates fields</summary>

* entities\_id
* name
* content
* solutiontypes\_id
* comment
* date\_mod
* date\_creation

</details>

### Solutions types

<details>

<summary>Solutions types fields</summary>

* name
* comment
* entities\_id
* date\_mod
* date\_creation

</details>

### Suppliers

<details>

<summary>Suppliers fields</summary>

* entities\_id
* name
* suppliertypes\_id
* address
* postcode
* town
* state
* country
* website
* phonenumber
* comment
* fax
* email
* date\_mod
* date\_creation
* is\_active
* pictures

</details>

### Task categories

<details>

<summary>Task categories fields</summary>

* entities\_id
* taskcategories\_id
* name
* comment
* level
* ancestors\_cache
* sons\_cache
* is\_active
* is\_helpdeskvisible
* date\_mod
* date\_creation
* knowbaseitemcategories\_id

</details>

### Task templates

<details>

<summary>Task templates fields</summary>

* entities\_id
* name
* content
* taskcategories\_id
* actiontime
* comment
* date\_mod
* date\_creation
* state
* is\_private
* users\_id\_tech
* groups\_id\_tech

</details>

### Tickets

<details>

<summary>Tickets fields</summary>

* entities\_id
* name
* date
* closedate
* solvedate
* takeintoaccountdate
* date\_mod
* users\_id\_lastupdater
* status
* users\_id\_recipient
* requesttypes\_id
* content
* urgency
* impact
* priority
* itilcategories\_id
* type
* global\_validation
* slas\_id\_ttr
* slas\_id\_tto
* slalevels\_id\_ttr
* time\_to\_resolve
* time\_to\_own
* begin\_waiting\_date
* sla\_waiting\_duration
* ola\_waiting\_duration
* olas\_id\_tto
* olas\_id\_ttr
* olalevels\_id\_ttr
* ola\_ttr\_begin\_date
* internal\_time\_to\_resolve
* internal\_time\_to\_own
* waiting\_duration
* close\_delay\_stat
* solve\_delay\_stat
* takeintoaccount\_delay\_stat
* actiontime
* locations\_id
* validation\_percent
* date\_creation
* ola\_tto\_begin\_date

</details>

### Ticket tasks

<details>

<summary>Ticket tasks fields</summary>

* uuid
* tickets\_id
* taskcategories\_id
* date
* users\_id
* users\_id\_editor
* content
* is\_private
* actiontime
* begin
* end
* state
* users\_id\_tech
* groups\_id\_tech
* date\_mod
* date\_creation
* tasktemplates\_id
* timeline\_position
* sourceitems\_id
* sourceof\_items\_id

</details>

### Ticket templates

<details>

<summary>Ticket templates fields</summary>

* name
* entities\_id
* comment

</details>

***

## FAQ

If you have any questions about using the plugin, please consult our FAQ

<a href="/spaces/SvoJ3lioglS2UZLcWWyP/pages/Rj7PLy7lgRZOCAQAJo95" class="button secondary">Go to FAQ</a>


---

# Agent Instructions: Querying This Documentation

If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter:

```
GET https://help.glpi-project.org/doc-plugins/plugin-glpi-network/anonymize.md?ask=<question>
```

The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.
