# GDPR Tools

## Requirements (self-hosted)

| GLPI Version | Minimum PHP | Recommended |
| ------------ | ----------- | ----------- |
| 10.0.x       | 8.1         | 8.2         |
| 11.0.x       | 8.2         | 8.4         |

{% hint style="info" %}
A [GLPI Network BASIC](https://services.glpi-network.com/#offers) subscription (or higher) is required. This plugin is also available for all GLPI Network [Cloud instances](https://glpi-network.cloud).
{% endhint %}

***

## Install the plugin

* Go to the marketplace. Download and install the **GDPR Tools** plugin.

<div align="left"><figure><img src="/files/ys9VTAZaev68aWBsvZAs" alt="images/GDRP-1.png"><figcaption></figcaption></figure></div>

***

## Configure the plugin

* From **`Setup` > `General > GDPR tools`**

### Cleaning up inactive users

There are two possible ways of managing inactive users:

* Clearing the user's data
* Deleting the user

### Cleaning up user data

When the plugin is configured in **Clean** mode, the following actions will be performed:

* Delete all references to the user from the GLPI history
* Delete all associated emails
* Reset all user fields and profiles
* Move the user to the recycle bin

### Delete the user

When the plugin is configured in "Delete" mode, the following actions will be performed:

* Delete all references to the user from the GLPI history
* Delete all associated emails
* Delete the user

{% hint style="warning" %}
Deletion is permanent, the user cannot be recovered
{% endhint %}

### Scope restriction

The automated deletion process can be restricted to the following scopes:

* All inactive users
* Inactive users with no current tickets
* Inactive users without tickets

<figure><img src="/files/7Qa7PThgyC3vuVHfTlJQ" alt="images/GDRP-2.png"><figcaption></figcaption></figure>

### Automated action

Deletion will take place via a standard GLPI automatic action that can be configured to run as often as you like.

* Go to **`Setup` > `Automatic actions`**, and select the **`cleaninactiveuser`** action then configure it according to your needs.

<figure><img src="/files/cJdQGm2HBiDMPKANyY0C" alt="images/GDRP-3.png"><figcaption></figcaption></figure>

***

## FAQ

If you have any questions about using the plugin, please consult our FAQ

<a href="/spaces/SvoJ3lioglS2UZLcWWyP/pages/7BTvC5UVVLlO3xznpz8q" class="button secondary">Go to FAQ</a>


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