> For the complete documentation index, see [llms.txt](https://help.glpi-project.org/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://help.glpi-project.org/documentation/12-en/tabs/tickets-list.md).

# Tickets

The Tickets tab allows you to create a ticket to associate with the current item. It also displays a list of tickets already linked to that item.

<figure><img src="https://304570660-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2Fuys4bnfAs7Oe2yWUUh3p%2Fuploads%2FgDh54wWf5N5Rbz7JS3wb%2Flist-tickets-associated.png?alt=media&amp;token=0307d96a-4928-4a5b-91cb-010cccb144b6" alt=""><figcaption><p>Image of the ticket list</p></figcaption></figure>

You can create a new ticket and link it by clicking "**`New ticket for this item`**."

{% hint style="warning" %}
It is not possible to link an existing ticket here. To do so, go to **`Assitance`**> **`Tickets`**, select the relevant ticket, and then access the item's tab.

<a href="/documentation/12-en/assistance/tickets/ticketopening.md" class="button secondary">Go to Tickets</a>
{% endhint %}

{% hint style="info" %}
Any deletion or addition of a ticket is recorded in the history.
{% endhint %}


---

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