# Documents Documents management in GLPI allows to store digital documents or web links sorted under different headings. A document is described by a **name** and an **comment** and can be associated to a **heading**. The file corresponding to the document can be added in several ways: * From local disk; * Using a web link pointing to a document (image, HTML page, PDF...); * Using a file previously transferred with FTP to sub-folder */files/\_uploads/* of GLPI installation A MIME type can also be given. {% hint style="info" %} \* Document types authorized in GLPI according to their extension are defined in **Setup** > **Dropdowns** > **Management** > **Document types** To see the different types of files that can be downloaded, go to [this section](https://github.com/glpi-network/gitbook/blob/main/manual/modules/management/documents.html#downloadable-file-types) \* Document headings can be hierarchical \* The option **Blacklisted for import** allows to exclude this document from import by collectors; it is useful for signature images, logos... {% endhint %} ![A GLPI document](https://3503800744-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FIiEHKRx5AeABNDLcRlWX%2Fuploads%2Fgit-blob-486626b40ba38c067e7b03c2335500c0d66bcc8b%2Fdocuments.png?alt=media) ## The different tabs ### Associated Items This field refers to all items linked to the document. ![associate a document to a GLPI object](https://3503800744-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FIiEHKRx5AeABNDLcRlWX%2Fuploads%2Fgit-blob-cb8256dffc5078db7054a489d40a60a9cdb0a96c%2Fdocuments-associated-items.png?alt=media) It is possible to link several types of objects to GLPI :
list of linkable items * Appliance * Battery * Battery item * Budget * Camera * Camera item * Cartridge Model * Case * Case item * Certificate * Change * Change task * Cluster * Computer * Consumable model * Contact * Contract * Controller * Controller item * Database instance * Device * Document * Drive * Drive item * Entity * Firmware * Firmware item * Followup * Generic device * Generic device item * Graphics cards * Graphics cards item * Hard drive * Hard drive item * Knowledge base * License * Line * Memory * Memory item * Monitor * Network card * Network card item * Network device * PCI device * PCI device item * Phone * Power supply * Power supply item * Printer * Problem * Problem task * Processor * Processor item * Project * Project task * Reminder * Sensor * Sensor item * Sim card * Sim card item * Software * Solution * Sound card * Sound card item * Supplier * System board * System board item * Ticket * Ticket task * User
### Documents It is possible in GLPI to attach other documents to a document, which explains why a `Document` has a `Document` tab. ![A GLPI document](https://3503800744-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FIiEHKRx5AeABNDLcRlWX%2Fuploads%2Fgit-blob-489e761eae54b2537890c7e4c7bb770159df1bb0%2Fdocuments-add-to-document.png?alt=media) ### Notes The *Notes* tab provides a free text field for storing additional information. Notes are displayed in the order of their creation. You can also add a document ![View and enter a note](https://github.com/glpi-network/gitbook/blob/main/modules/tabs/images/notes.png) #### Add a note * To add a note, click on **+Add** * You can add text and format it to suit your needs * You can add a document to this note ![Edit a note](https://github.com/glpi-network/gitbook/blob/main/modules/tabs/images/notes-add.png) #### Delete a note * To delete a note, you need to click on **delete** * You can delete only the attachment by clicking on delete (the option appears when you move your mouse over the attachment) ![delete a note](https://github.com/glpi-network/gitbook/blob/main/modules/tabs/images/notes-delete.png) {% hint style="success" %} When you delete an attachment, it is not completely deleted, you can find it in **Management** > **Documents** {% endhint %} ## History The *History* tab is used to show any changes made to an item. The following information about the changes is available: * ID of the change. * Date and time the change was made. * User who made the change. If this field is not filled, it means that the action was done automatically (For example: automatic inventory update). * Field that was changed. * Description of the change that was made. The description of the change represents either the difference between the old and the new value (For example with location field: Change HQ to Remote Office A), or the explanation of the action which was carried out (For example: Uninstallation of a software: "Gimp 2.0"). {% hint style="info" %} For dropdowns or objects with a parent/child relationship, the modification of a child will appear in the history of the parent element. {% endhint %} ## All Information For an item, all information is displayed on one page from the *All* tab. This shows all of the tabs of an object's form in one view, one below the other. ## Downloadable file types | NAME | EXTENSION | AUTHORIZED UPLOAD BY DEFAULT | | ---------------------------------- | --------- | ---------------------------- | | Adobe Illustrator | ai | Yes | | AIFF | aiff | Yes | | BMP | bmp | Yes | | BZip | bz2 | Yes | | C header | h | Yes | | C source | c | Yes | | Comma-Separated Values | csv | Yes | | Debian | deb | Yes | | DjVu | djvu | Yes | | DVI | dvi | Yes | | Excel | xls | Yes | | Excel | XML/xlsx | Yes | | Flash | swf | Yes | | GIF | gif | Yes | | GIMP multi-layer | xcf | Yes | | GZ | gz | Yes | | HTML | html | Yes | | JPEG | jpg | Yes | | JPEG | jpeg | Yes | | JSON file | json | Yes | | LaTeX | tex | Yes | | Midi | mid | Yes | | MNG | mng | Yes | | MP3 | mp3 | Yes | | MPEG | mpg | Yes | | Oasis Open Office Base | odb | Yes | | Oasis Open Office Calc | ods | Yes | | Oasis Open Office Calc Template | ots | Yes | | Oasis Open Office Chart | odc | Yes | | Oasis Open Office Draw | odg | Yes | | Oasis Open Office Draw Template | otg | Yes | | Oasis Open Office HTML | oth | Yes | | Oasis Open Office Image | odi | Yes | | Oasis Open Office Impress | odp | Yes | | Oasis Open Office Impress Template | otp | Yes | | Oasis Open Office Math | odf | Yes | | Oasis Open Office Writer | odt | Yes | | Oasis Open Office Writer Master | odm | Yes | | Oasis Open Office Writer Template | ott | Yes | | Ogg Vorbis | ogg | Yes | | OpenOffice | sxw | Yes | | OpenOffice Calc | sxc | Yes | | OpenOffice Impress | sxi | Yes | | Pascal | pas | Yes | | PDF | pdf | Yes | | Photoshop | psd | Yes | | PNG | png | Yes | | PostScript | eps | Yes | | PostScript | ps | Yes | | PowerPoint | ppt | Yes | | PowerPoint | XML/pptx | Yes | | QuickTime | mov | Yes | | QuickTime | question | Yes | | RealAudio | ra | Yes | | RealAudio | ram | Yes | | RealAudio | rm | Yes | | RedHat/Mandrake/SuSE | rpm | Yes | | RTF | rtf | Yes | | Scalable Vector Graphics | svg | Yes | | StarOffice | sdd | Yes | | StarOffice | sdw | Yes | | Stuffit | sit | Yes | | texte | txt | Yes | | TGZ | tgz | Yes | | TIFF | tif | Yes | | WAV | wav | Yes | | Windows Media | asf | Yes | | Windows Media | avi | Yes | | Windows Media | wmv | Yes | | Word | doc | Yes | | Word | XML/docx | Yes | | xml | xml | Yes | | zip | zip | Yes |