Tickets

The Tickets tab is used to create a ticket associated with the current object. It also lists the tickets already linked to the object.

Image of the ticket list

You can create a new one and then link it by clicking on New tickets for this item.

You cannot link an existing ticket here. If you want to link an existing ticket, go to assistance > tickets. Select the relevant ticket and go to the item tab

A second table lists the tickets attached to the linked elements

Any deletion or addition of a ticket is recorded in the history.