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Reminders

A reminder in GLPI is simple text with attached files; it allows to transmit information to other users of the platform.

A reminder is characterized by:

  • a lifetime;

  • a status;

  • the possibility to appear in planning;

  • its targets.

Characteristics of a reminder

The created reminders will then appear in GLPI home page or in targeted users' planning.

Reminder on GLPI home page
Reminder in GLPI planning

It is possible to add a start date and an end date for each reminder. If no start date is given, the reminder will be visible immediately and until its end date. If no end date is given, the reminder will be visible permanently starting from its start date.

Adding a reminder to the planning makes it visible for targeted users of the reminder: the owner for a personal reminder, all users' plannings for a public note. A planned reminder is not deleted after its end date.

The different tabs

Documents

Additional information is stored in the form of external documents which are files uploaded into GLPI. In the Documents tab, documents can be associated and unlinked with the selected item. The management of the documents themselves is dealt with in another chapter.

It is also possible to quickly create a document via this tab by specifying the desired file and optionally the field in which the new document is to be placed. The name of the created document will be based on the name of the added file.

Document creation screen

When you delete a document from this tab via mass actions, you only remove the link between the object and the document; the document itself is still present.

Target

A reminder is personal by default and therefore only visible for its writer.

For a reminder to be visible by other users (public reminder), it is necessary to add targets to the reminder. Possible targets are entity, profile, group or users.

A public reminder is visible by users associated with a profile if this profile has read permission for public reminders.

A reminder's targets

History

The History tab is used to show any changes made to an item. The following information about the changes is available:

  • ID of the change.

  • Date and time the change was made.

  • User who made the change. If this field is not filled, it means that the action was done automatically (For example: automatic inventory update).

  • Field that was changed.

  • Description of the change that was made.

The description of the change represents either the difference between the old and the new value (For example with location field: Change HQ to Remote Office A), or the explanation of the action which was carried out (For example: Uninstallation of a software: "Gimp 2.0").

For dropdowns or objects with a parent/child relationship, the modification of a child will appear in the history of the parent element.

All Information

For an item, all information is displayed on one page from the All tab. This shows all of the tabs of an object's form in one view, one below the other.

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