Knowledge base

The Knowledge base tab is used to show or add linked knowledge base articles.

You cannot create an article from this tab. To create a new article go to knowledge base

Viewing knowledge base entry

From this window, you can link an existing article to a GLPI object. However, it is not possible to create an article from this section.

Link an article

• To link an article, you just need to select it in the dropdown lit

• Click on Add

adding a knowledge base entry

Unlink an article

• To unlik an article, you need to use the massive action. Click on the checkbox of the item(s) you wish to remove

• Click on Actions

• Select Delete permanently the relation with selected elements

• Click on Post

deleting a knowledge base entry