You can not add a new ticket here, you can just add an existing ticket.
To add a new ticket, go to Tickets
To link a ticket, select it une the dropdown list
Select the type of the link
Click on Add
To unlink a ticket, you need to use massive actions
Select the check box of the ticket(s)
Click on Actions
Select Unlink ITIL Object
Select ticket
Select the ticket concerned
Click on Delete permanently
Last updated 10 months ago
