# Tickets
You can not add a new ticket here, you can just add an existing ticket.
To add a new ticket, go to Tickets
## **Link a ticket**
* To link a ticket, select it une the dropdown list
* Select the type of the link
* Click on **Add**
## **Unlink a ticket**
To unlink a ticket, you need to use **massive actions**
* Select the check box of the ticket(s)
* Click on **Actions**
* Select **Unlink ITIL Object**
* Select **ticket**
* Select the ticket concerned
* Click on **Delete permanently**
