> For the complete documentation index, see [llms.txt](https://help.glpi-project.org/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://help.glpi-project.org/documentation/tabs/tickets.md).
# Tickets
You can not add a new ticket here, you can just add an existing ticket.
To add a new ticket, go to Tickets
## **Link a ticket**
* To link a ticket, select it une the dropdown list
* Select the type of the link
* Click on **Add**
## **Unlink a ticket**
To unlink a ticket, you need to use **massive actions**
* Select the check box of the ticket(s)
* Click on **Actions**
* Select **Unlink ITIL Object**
* Select **ticket**
* Select the ticket concerned
* Click on **Delete permanently**
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## Querying This Documentation
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Perform an HTTP GET request on the current page URL with the `ask` query parameter, and the optional `goal` query parameter:
```
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```
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