Cloud vs Self-hosted

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Should i choose a cloud offer a self-hosted?

Cloud

	Public	Private
Maximum number of IT agents supported	Unlimited	Unlimited
Minimum number of IT agents	1	25
Rate per user	19€	21€
Maximum number of assets	Unlimited	Unlimited
Number of end users	Unlimited	Unlimited
Community support	✅	✅
Support Bug fixes/security patches	✅	✅
L2/L3 helpdesk support	Partner	Partner
Community plugins	✅ Secure Marketplace	✅ Secure Marketplace
GLPI Network plugins	✅	✅
Updates	✅ Automatic	✅ On request
Server maintenance	✅	✅
Full database backup	✅ Daily	✅ Daily
Incremental database backups	❌	✅ Hourly
Backup of files	✅ Complete, daily	✅ Incremental, hourly
System Resources	Shared	Dedicated
VPN tunnel	❌	✅
Read-only database connection	❌	✅
Filtering of IPs that can access the instance	❌	✅
Interconnection with the Metabase reporting tool (Metabase plugin)	❌	✅
Database Replication	❌	❌ (tailor-made offer available)

Self-hosted

	Community	Basic	Standard	Advanced
Maximum number of IT agents supported	Unlimited	Up to 10	Up to 50	Unlimited
Maximum number of assets	Unlimited	500	5000	Unlimited
Number of end users	Unlimited	Unlimited	Unlimited	Unlimited
Community support	✅	✅	✅	✅
L2/L3 helpdesk support	❌	Partner	Partner	Partner
Bug fixing/security patch support	❌	✅	✅	✅
Community plugins	✅ Secure Marketplace	✅ Secure Marketplace	✅ Secure Marketplace	✅ Secure Marketplace
Basic plugins	❌	✅	✅	✅
Standard plugins	❌	❌	✅	✅
Advanced plugins	❌	❌	❌	✅
OAuth IMAP	✅	✅	✅	✅
Data Injection	✅	✅	✅	✅
OAuth SSO	❌	✅	✅	✅
SCIM	❌	✅	✅	✅
GLPI AI	❌	✅	✅	✅
Advanced Dashboard	❌	❌	✅	✅
Approval by mail	❌	❌	✅	✅

Tailor made

Special needs If you have requirements that are not covered by one of our offers, please contact our sales department so that we can provide you with a tailor-made offer.