> For the complete documentation index, see [llms.txt](https://help.glpi-project.org/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://help.glpi-project.org/faq/glpi/cloud_vs_self-hosted.md). # Cloud vs Self-hosted *** ### Should i choose a cloud offer a self-hosted? {% tabs %} {% tab title="Cloud" %} | | Public | Private | | ------------------------------------------------------------------ | --------------------------------------- | ---------------------------------------- | | Maximum number of IT agents supported | Unlimited | Unlimited | | Minimum number of IT agents | 1 | 25 | | Rate per user | 19€ | 21€ | | Maximum number of assets | Unlimited | Unlimited | | Number of end users | Unlimited | Unlimited | | Community support | :white\_check\_mark: | :white\_check\_mark: | | Support Bug fixes/security patches | :white\_check\_mark: | :white\_check\_mark: | | L2/L3 helpdesk support | Partner | Partner | | Community plugins | :white\_check\_mark: Secure Marketplace | :white\_check\_mark: Secure Marketplace | | GLPI Network plugins | :white\_check\_mark: | :white\_check\_mark: | | Updates | :white\_check\_mark: Automatic | :white\_check\_mark: On request | | Server maintenance | :white\_check\_mark: | :white\_check\_mark: | | Full database backup | :white\_check\_mark: Daily | :white\_check\_mark: Daily | | Incremental database backups | :x: | :white\_check\_mark: Hourly | | Backup of files | :white\_check\_mark: Complete, daily | :white\_check\_mark: Incremental, hourly | | System Resources | Shared | Dedicated | | VPN tunnel | :x: | :white\_check\_mark: | | Read-only database connection | :x: | :white\_check\_mark: | | Filtering of IPs that can access the instance | :x: | :white\_check\_mark: | | Interconnection with the Metabase reporting tool (Metabase plugin) | :x: | :white\_check\_mark: | | Database Replication | :x: | :x: (tailor-made offer available) | | {% endtab %} | | | {% tab title="Self-hosted" %} | | Community | Basic | Standard | Advanced | | ------------------------------------- | --------------------------------------- | --------------------------------------- | --------------------------------------- | --------------------------------------- | | Maximum number of IT agents supported | 0 | Up to 10 | Up to 50 | Unlimited | | Maximum number of assets supported | 0 | Up to 500 | Up to 5000 | Unlimited | | Number of end users | Unlimited | Unlimited | Unlimited | Unlimited | | Community support | :white\_check\_mark: | :white\_check\_mark: | :white\_check\_mark: | :white\_check\_mark: | | L2/L3 helpdesk support | :x: | Partner | Partner | Partner | | Bug fixing/security patch support | :x: | :white\_check\_mark: | :white\_check\_mark: | :white\_check\_mark: | | Community plugins | :white\_check\_mark: Secure Marketplace | :white\_check\_mark: Secure Marketplace | :white\_check\_mark: Secure Marketplace | :white\_check\_mark: Secure Marketplace | | Basic plugins | :x: | :white\_check\_mark: | :white\_check\_mark: | :white\_check\_mark: | | Standard plugins | :x: | :x: | :white\_check\_mark: | :white\_check\_mark: | | Advanced plugins | :x: | :x: | :x: | :white\_check\_mark: | | OAuth IMAP | :white\_check\_mark: | :white\_check\_mark: | :white\_check\_mark: | :white\_check\_mark: | | Data Injection | :white\_check\_mark: | :white\_check\_mark: | :white\_check\_mark: | :white\_check\_mark: | | OAuth SSO | :x: | :white\_check\_mark: | :white\_check\_mark: | :white\_check\_mark: | | SCIM | :x: | :white\_check\_mark: | :white\_check\_mark: | :white\_check\_mark: | | GLPI AI | :x: | :white\_check\_mark: | :white\_check\_mark: | :white\_check\_mark: | | Advanced Dashboard | :x: | :x: | :white\_check\_mark: | :white\_check\_mark: | | Approval by mail | :x: | :x: | :white\_check\_mark: | :white\_check\_mark: | | {% endtab %} | | | | | {% tab title="Tailor made" %} {% hint style="success" %} **Special needs**\ \ If you have requirements that are not covered by one of our offers, please contact our [sales department](https://glpi-network.cloud/fr/contactez-nous/) so that we can provide you with a tailor-made offer. {% endhint %} {% endtab %} {% endtabs %} --- # Agent Instructions This documentation is published with GitBook. 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