Cloud vs Self-hosted

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Should i choose a cloud offer a self-hosted?

Cloud

	Public	Private
Maximum number of IT agents supported	Unlimited	Unlimited
Minimum number of IT agents	1	25
Rate per user	19€	21€
Maximum number of assets	Unlimited	Unlimited
Number of end users	Unlimited	Unlimited
Community support	✅	✅
Support Bug fixes/security patches	✅	✅
L2/L3 helpdesk support	Partner	Partner
Community plugins	✅ Secure Marketplace	✅ Secure Marketplace
GLPI Network plugins	✅	✅
Updates	✅ Automatic	✅ On request
Server maintenance	✅	✅
Full database backup	✅ Daily	✅ Daily
Incremental database backups	❌	✅ Hourly
Backup of files	✅ Complete, daily	✅ Incremental, hourly
System Resources	Shared	Dedicated
VPN tunnel	❌	✅
Read-only database connection	❌	✅
Filtering of IPs that can access the instance	❌	✅
Interconnection with the Metabase reporting tool (Metabase plugin)	❌	✅
Database Replication	❌	❌ (tailor-made offer available)

Self-hosted

	Community	Basic	Standard	Advanced
Maximum number of IT agents supported	0	Up to 10	Up to 50	Unlimited
Maximum number of assets supported	0	Up to 500	Up to 5000	Unlimited
Number of end users	Unlimited	Unlimited	Unlimited	Unlimited
Community support	✅	✅	✅	✅
L2/L3 helpdesk support	❌	Partner	Partner	Partner
Bug fixing/security patch support	❌	✅	✅	✅
Community plugins	✅ Secure Marketplace	✅ Secure Marketplace	✅ Secure Marketplace	✅ Secure Marketplace
Basic plugins	❌	✅	✅	✅
Standard plugins	❌	❌	✅	✅
Advanced plugins	❌	❌	❌	✅
OAuth IMAP	✅	✅	✅	✅
Data Injection	✅	✅	✅	✅
OAuth SSO	❌	✅	✅	✅
SCIM	❌	✅	✅	✅
GLPI AI	❌	✅	✅	✅
Advanced Dashboard	❌	❌	✅	✅
Approval by mail	❌	❌	✅	✅

Tailor made

Special needs If you have requirements that are not covered by one of our offers, please contact our sales department so that we can provide you with a tailor-made offer.