# My settings

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### Why don't I have access to the **`preferences`** tab?

This option is displayed or not at the discretion of the GLPI manager. It is a right that must be granted from the profile (**`Administration`** > **`Profiles`** select the relevant profile then tick/untick the **`Personalization`** options in the **`Setup`** tab).

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### How do I change the order of the ticket history?

In **`my settings`** (top right), go to **`personalization`**. In the 1st personalization section, change the **`timeline order`**.

* Natural order (old items on top, recent entries on bottom),
* Reverse order (old items on bottom, recent on top).

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### How do I make the text layout bar appear?

In **`My settings > Personalization`** (top right), you can select the **`rich text filed layout`** option:

* ***Classic (toolbar at top)***: the bar is fixed above the text area
* ***Inline (no toolbar)***: right-click to bring up the toolbar

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### How do I merge or split action buttons in tickets?

In **`My settings > Personalization`** (top right), select the **`action button layout`** option in the **`Assistance`** section.

* Split: all buttons are visible (answer, task, solution, etc.)
* Merged: single response button allowing multiple actions (response, task, solution, etc.)

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### How do I change the language in GLPI?

In your profile (top right) scroll down the list containing the current language and select the one that suits you.

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### How do I place the GLPI menu at the top rather than on the left?

In **`Setup > General > Defaults values`**, select **`Horizontal (menu in header)`** in the personalization section

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### How can I customise the display of visible columns?

The display of columns in the various menus (tickets, computers, users, etc.) can be customised. A distinction must be madebetween the global view and the personal view:

* The **global view** applies to all profiles having access to a part of the inventory: the modification of this part willtherefore be visible by all users
* The **personal view** applies only to the logged-in user and overrides the global view settings. This view is only available ifyou have the **`User view`** right regarding the **`Search result display`**. To change the way the columns are displayed, click on in the menu where you are. Select global or personal view asrequired and add/delete/move the columns as you wish

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### Can the LDAP connection dropdown be hidden on the login page while still allowing user authentication?

Yes, in **Setup > General** in GLPI, there is an option:\
\&#xNAN;**“Display authentication sources list on login page.”**

By unchecking this option, the LDAP connection dropdown will be hidden from the login page.\
Users can still log in properly:

* if a user is linked to a specific LDAP directory, it will be tested first,
* otherwise, LDAP directories will be tested one by one according to their ID order.

Note: this may slightly increase login time.\
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