# Saved searches

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{% embed url="<https://www.youtube.com/watch?v=usV0WY3S0qE>" %}

### What is a saved search?

A saved search allows you to display the results of a query without having to specify filters for each search.

{% hint style="success" %}
**Example**

Display all open tickets for which the [TTR ](#user-content-fn-1)[^1]has been exceeded
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This function is available for tickets, problems, changes, computers, network hardware, etc.

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### How do I set up a saved search?

If we want to see, for example, all unresolved tickets whose [TTR ](#user-content-fn-1)[^1]has expired, we need to start by performing the correspondingsearch. Once you have done this, click on :star:

![Alt text](https://3250947132-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FSvoJ3lioglS2UZLcWWyP%2Fuploads%2Fgit-blob-b16dc0e63e25aea051daebc39f36d2fd9556d5c5%2Fsaved_search-1.png?alt=media)

A new menu will appear, allowing you to set the various options available:

* **`Do count`**: displays the number of items found next to the saved search,
* **`Visibility`**: allows you to make a search public or private.
* **`Entity`**: defines the entity where the search should appear,
* **`child-entities`** : defines the visibility of child entities.

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### Can a saved search be public?

Yes, you just need to define it when you save the search.

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### Why isn't my public search visible to other profiles?

The search can only be visible if the authorisations in the corresponding profile have been granted (**`Administration`** > **`Profiles`**. Choose the relevant profile and then the tools tab)

{% hint style="warning" %}
Users with a simplified interface do not have access to public saved searches.
{% endhint %}

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### Where can I find my saved searches?

You can find them in 2 places:

* In the **`lists`** menu of the corresponding item
* In **`Tools`** > **`Saved searches`**.

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### What is the purpose of alerts on saved searches?

Alerts allow you to send notifications when any of your searches exceed a quota. Alerts can be sent to the administrator, entity administrator, specific profile(s), specific group(s) or group supervisors.

{% hint style="success" %}
**Example**

If more than 5 unresolved tickets have exceeded the closing time imposed by a TTR[^1], a notification will be sent.
{% endhint %}

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### How do I set up an alert on a saved search?

In the **`Alerts on saved searches`** section of your saved search, click **`Add an alert`** (or **`Create it now`** if the notification doesn't exist). GLPI will create a new notification. All you have to do is set it to **`Active`**, add a **`Template`** and add the **`Recipients`** of the notification.\
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A complete tutorial is available here: <https://help.glpi-project.org/tutorials/notifications/alert_glpi#set-up-an-alert-for-a-saved-search>

[^1]: Time To Resolve