> For the complete documentation index, see [llms.txt](https://help.glpi-project.org/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://help.glpi-project.org/faq/plugins/order-management.md). # Order management *** ### How do I install and configure **`order management`** ? A [procedure](/doc-plugins/plugins-glpi/order.md) is available to help you set up the plugin. *** ### What are the features of the **`order management`** plugin? Order management allows you to : * Define and manage a catalogue of product references * Order management (with approval workflow) * Budget management * Management of invoices associated with orders You'll be able to set up, track and manage your orders, receive materials and automatically integrate them into your inventory. You can also manage invoices and your satisfaction with the supplier linked to the order. *** ### Can the order be submitted for validation? Yes, a **`validation circuit`** can be performed. The option must be ticked in the plugin settings and a recipient (user or group) must be entered in the order. *** ### Can I generate purchase orders? Yes, once an order has been created, you can generate it in the purchase order tab as an **`.odt`** file. *** ### Can I enter a provisional delivery date? Yes, you can specify a delivery date which will be displayed in red (by default) if it is exceeded. *** ### How can I integrate delivery directly into the park after receipt? You can tick the **`enable automatic generation`** option in the plugin options. You can also activate this option individually when the order is received. *** ### Can I specify a default status when the material is delivered? Yes. In the plugin options, a **`default status`** option allows you to define the status of items when they are integrated into the park. If you have not chosen automatic generation, you will be prompted to add a status for imported equipment. *** ### What status is available for orders? | Status | Effect | | ---------------------------- | ------------------------------------------------- | | **`Draft`** | Order initiated | | **`Requested for approval`** | Approval sent to default recipient set in | | **`Cancelled`** | Order cancelled, status can no longer be modified | | **`Validated`** | Order validated | | **`In progress`** | Validated order awaiting delivery | | **`Delivered`** | Partial or complete delivery | | **`Paid`** | Order received, delivered and paid | *** ### What equipment is available to order? You can add a catalogue in which the product references you have created will be available. If the product you wish to add is not present in the catalogue, it will be possible to add them manually directly from the order. *** ### How do I manage budgets? You can create a budget from **`management`** > **`budgets`**. Once the budget has been created, you can attach it to the order so that the amount is deducted from the budget once the order has been paid for. *** ### Is it possible to partially receive an order? Yes, you can record and invoice only part of your order if it has been partially delivered. You will be able to accept the rest of your order when you receive the missing elements. *** ### Can I include delivery charges? Yes, when you place your order, you can add a delivery charge and the associated VAT. *** ### Can I add discounts to my orders? Yes. You can add either an overall discount to the order, or a discount per item when you include products in the order. --- # Agent Instructions This documentation is published with GitBook. GitBook is the documentation platform designed so that both humans and AI agents can read, navigate, and reason over technical content effectively. Learn more at gitbook.com. ## Querying This Documentation If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question. Perform an HTTP GET request on the current page URL with the `ask` query parameter, and the optional `goal` query parameter: ``` GET https://help.glpi-project.org/faq/plugins/order-management.md?ask=&goal= ``` `ask` is the immediate question: it should be specific, self-contained, and written in natural language. `goal` is optional and describes the broader end goal you are ultimately trying to accomplish on behalf of the user. GitBook uses it to tailor the answer towards what is most useful for that goal. The response will contain a direct answer to the question and relevant excerpts and sources from the documentation. Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.