> For the complete documentation index, see [llms.txt](https://help.glpi-project.org/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://help.glpi-project.org/receivers/receiver_icloud.md).

# Receiver iCloud

If you want to collect emails from an iCloud mailbox to transform them into GLPI tickets, here are the instructions.

* iCloud account
  * Your iCloud account must have an email address in the icloud.com domain. The Apple ID cannot be used, only the email address.
  * Your iCloud account password will not work. You must generate an application password in the security settings of your iCloud account. To do this, Apple provides documentation here .
  * Apple provides IMAP connection settings here .
* GLPI
  * Configure the collector with the IMAP connection settings provided by Apple.
  * Remember to enter the **application password** and not the account password.

Find the generic configuration of a collector here .


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# Agent Instructions
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