> For the complete documentation index, see [llms.txt](https://help.glpi-project.org/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://help.glpi-project.org/tutorials/fr/receivers/collect_mails_from_gmail.md).

# Collecter les emails depuis Gmail

Si vous voulez collecter des emails depuis une boîte mail Gmail pour les transformer en tickets GLPI, voici les instructions.

## Compte Google

Vous devez générer un mot de passe d'application depuis votre compte Google afin que vous puissiez transformer vos e-mails en tickets depuis le collecteur.

Suivez la procédure ci-dessous pour générer un mot de passe spécifique à GLPI depuis le compte qui utilisera les services IMAP via le collecteur.

<https://support.google.com/accounts/answer/185833?hl=fr>

## Configurer Gmail

IMAP doit être autorisé dans vos paramètres email

**`Paramètres`** > **`Transfert et POP/IMAP`** > **`Accès IMAP`** > **`Activer IMAP`** > **`Enregistrer les modifications`**

## GLPI configuré

Dans votre Collecteur, vous devez saisir vos paramètres d'authentification IMAP. Google fournit les paramètres d'authentification à saisir sur les applications tierces [ici](https://support.google.com/mail/answer/7126229?hl=en#zippy=%2C%C3%A9tape-modifier-les-param%C3%A8tres-smtp-et-les-autres-param%C3%A8tres-dans-votre-client-de-messagerie).

Vous pouvez trouver la configuration générique d'un collecteur [ici](/tutorials/fr/receivers/collect_and_convert_mail_into_tickets.md).


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