Add an external planning
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It is possible, in GLPI, to add an external calendar so that the events of a diary can go up in GLPI (personal calendar of the diary Google, Microsoft, etc. of a technician for example). This avoids the need to schedule an intervention when the technician is already scheduled for another task but does not appear to be busy in the GLPI schedule.
It is possible to integrate any calendar that can be shared in .ics.
Bi-directional calendar
At this time, it is not possible to obtain bi-directonnality of calendars. You cannot add an event to the GLPI calendar that will then be reflected in the technician's external calendar (Google, Microsoft, etc.).
To integrate Google calendar into GLPI, it must be public:
From your calendar, click on in the top right-hand corner.
Then Settings.
In Settings for my calendar, click on the calendar concerned
In Access permissions for events, click on Make available to public.
In Integrate calendar, copy the URL from Public address in iCal format.
Then go to the chapter Setup GLPI
To integrate a calendar from Microsoft, you need to publish it. Cela rend le calendrier public. You can then choose which information will be visible.
Go to settings at top right
From your mailbox (Web version here), go to calendar
Then Calendar
And then Shared calendars.
In the box Publish a calendar, select the calendar concerned
Choose the type of permissions
Cliquez sur Publish
2 links will appear, copy the ICS link
Then go to the Setup GLPI
From Assitance > Planning
Click in the Schedules box
Add the necessary information, remembering to paste the link from your schedule that you copied earlier
Click on Add
Your calendar events are now visible in the GLPI schedule
