Collect emails from Gmail
If you want to collect emails from a Gmail mailbox to transform them into GLPI tickets, here are the instructions.
Google account
You need to generate an application password from your Google account so that you can transform your e-mails into tickets from the collector.
Follow the procedure below to generate a GLPI-specific password from the account that will use IMAP services via the collector.
https://support.google.com/accounts/answer/185833?hl=fr
Configure Gmail
IMAP must be allowed in your email settings
Settings -> Forwarding and POP/IMAP -> IMAP access> Enable IMAP -> Save changes
Configured GLPI
In your Collector, you must enter your IMAP authentication parameters. Google provides authentication settings to enter on third-party applications here.
You can find the generic configuration of a collector here.
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