# Receiver iCloud If you want to collect emails from an iCloud mailbox to transform them into GLPI tickets, here are the instructions. * iCloud account * Your iCloud account must have an email address in the icloud.com domain. The Apple ID cannot be used, only the email address. * Your iCloud account password will not work. You must generate an application password in the security settings of your iCloud account. To do this, Apple provides documentation here . * Apple provides IMAP connection settings here . * GLPI * Configure the collector with the IMAP connection settings provided by Apple. * Remember to enter the **application password** and not the account password. Find the generic configuration of a collector here . --- # Agent Instructions: Querying This Documentation If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question. Perform an HTTP GET request on the current page URL with the `ask` query parameter: ``` GET https://help.glpi-project.org/tutorials/receivers/receiver_icloud.md?ask= ``` The question should be specific, self-contained, and written in natural language. The response will contain a direct answer to the question and relevant excerpts and sources from the documentation. Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.