Youtube videos

How to install GLPI on an Ubuntu Server?

How to set up your remote inventory using GLPI Inventory and the GLPI agent

Provision your users with SCIM and use OAuth SSO to authenticate them

Customise your instance to your image with Branding

Understanding the differences and complementarities between native inventory and GLPI Inventory

The GLPI Agent Toolbox enables a variety of tools efficiently manage network inventory scans.

Learn how to use the GLPI Agent Toolbox to run a remote inventory of Windows devices in GLPI without installing agents on every machine using WinRM (Windows Remote Management)

Efficiency is everything in IT support, and GLPI makes it easy to access critical information in just a few clicks!

You set up an SLA to resolve tickets in 4 hours—but what happens when a request comes in after business hours or on a public holiday?

SLAs are only effective if they’re correctly applied—manually setting them every time is risky and time-consuming. But what if GLPI could do it for you?

With Business Rules, you can automatically assign the right SLA to every ticket, based on urgency, category, location, and more!

SLAs are tools that service teams and clients use to agree with quality levels of services. At the same time, SLAs are like living things.

With Escalation Levels in GLPI, your team can focus on top priority tickets, and let the tool do the complex parts of organizing all of these queues.

Whether you’re setting up GLPI for the first time or updating to a new version, the process follows the same reliable steps — and this video walks you through them using official best practices from the GLPI Help Center.