Problems

The Problems tab is used to create a problem associated with the current object. It also lists the changes already linked to the object.

This summary table includes for each object:

• Status

• Date (opening or expiry date, resolution or closing date depending on the status of the problem)

• Priority

• Requester(s) and assigned technician(s)

• Associated elements

• Category

• Name

• Column indicating the number of scheduled tasks

Creation and list of associated problems

A second table lists the problems attached to the related elements

Any deletion or addition of a problem is recorded in the history.