Group in charge

A group in charge can modify the information of the computer and his elements (status, computer type, etc.)

For groups created from an AD/LDAP(S) or SCIM, please refer to your internal procedures.

• To create a group, click on + Add

• If it's necessary, check the box Child entities (this group will be visible in the sub-entity of the one you are in)

• Enter a Name

• A Code (optional)

• Choose if this group is Child of

• Select yes or no to Recursive membership (if enabled, members of this group will also become implicit members of its children groups)

• You can define whether this group can be visible in a ticket (as a requester, observer, assigned to, task, can be notified)

• Define if the group can be a manager in a project

• Select if this group can contain Items and/or Users

• Click + Add

• In this window, you need to add users. In Users tab, select those you wish to associate with the group (prefer users with a technical or higher profile)

1. Select user

2. Define it this user can be Manage group (add/modify members, name, etc.)

3. whether or not to authorise Delegatee rights (can open ticket for the group)

4. Add your group

Once you have created a group, you can either create another or select the one you have just created from the drop-down list.

Delete a group

To delete a group, use the massive action with Actions button

Or enter in the group you want and click on Delete permanently