GDPR Tools

Requirements (on-premise)

GLPI Version	Minimum PHP	Recommended
10.0.x	8.1	8.2
11.0.0	8.2	8.4

A GLPI Network BASIC subscription (or higher) is required. This plugin is also available for all GLPI Network Cloud instances.

Install the plugin

• Go to the marketplace. Download and install the GDPR Tools plugin.

Configure the plugin

• From Setup > General > GDPR tools

Cleaning up inactive users

There are two possible ways of managing inactive users:

• Clearing the user's data

• Deleting the user

Cleaning up user data

When the plugin is configured in Clean mode, the following actions will be performed:

• Delete all references to the user from the GLPI history

• Delete all associated emails

• Reset all user fields and profiles

• Move the user to the recycle bin

Delete the user

When the plugin is configured in "Delete" mode, the following actions will be performed:

• Delete all references to the user from the GLPI history

• Delete all associated emails

• Delete the user

Deletion is permanent, the user cannot be recovered

Scope restriction

The automated deletion process can be restricted to the following scopes:

• All inactive users

• Inactive users with no current tickets

• Inactive users without tickets

Automated action

Deletion will take place via a standard GLPI automatic action that can be configured to run as often as you like.

• Go to Setup > Automatic actions, and select the cleaninactiveuser action then configure it according to your needs.

FAQ

If you have any questions about using the plugin, please consult our FAQ