Databases

Databases list databases discovered by automatic inventory and those entered manually.

General view databases

Databases can be grouped into instances. An instance groups together all the databases retrieved from the same server (for example, all the databases in a MySQL instance). This data can also be retrieved by automatic inventory or entered manually

Database

Edit database
  • Name

  • Active : Yes/No

  • Database instance : determines the database instance

  • Size (Mio)

  • Has backup: Yes/No

  • Last backup date: date

Management

Management of financial and administrative information, this information is visible in the 'Management' tab on the item's form.

Documents

The document tab lets you link different types of file to the current item (PDF, txt, png, etc.)

You can attach a document already uploaded to GLPI or add a new one directly from this tab.

Knowledge Base

Lists all the articles in the knowledge base relating to the current item.

Tickets

View all tickets linked to the current item.

Problems

This tab refers to all related problems.

Problems can also be linked to tickets, projects, etc. This allows you to have a complete scenario when necessary.

Changes

Changes lists all changes related to the current item. From this tab, you can't link a change directly, you can do it from Assistance > Changes > Items.

You can create a new change from this page, which will be linked to the current item you have selected.

Notes

Note lets you add rich-text and attach a document.

Domains

You can attach Domains to the current item. Domains are also linked to other items such as records, problems, etc.

Appliances

Appliances include all business applications managed within GLPI and linked with the current item.

to them. They can also be linked to another GLPI object (computer, application, etc.) as well as to another appliance.

History

The History tab is used to show any changes made to an item. The following information about the changes is available:

  • ID of the change.

  • Date and time the change was made.

  • User who made the change. If this field is not filled, it means that the action was done automatically (For example: automatic inventory update).

  • Field that was changed.

  • Description of the change that was made.

The description of the change represents either the difference between the old and the new value (For example with location field: Change HQ to Remote Office A), or the explanation of the action which was carried out (For example: Uninstallation of a software: "Gimp 2.0").

For dropdowns or objects with a parent/child relationship, the modification of a child will appear in the history of the parent element.

All Information

For an item, all information is displayed on one page from the All tab. This shows all of the tabs of an object's form in one view, one below the other.

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