Appliances

The Appliances in GLPI refer to the software and applications managed within the GLPI tool. This includes all software solutions installed on users' machines, servers and other devices within the organisation. Applications can include office applications, business software, operating systems, utilities, etc.

General view appliance

The basics fields

• Name

• Status

• Location

• Technician in charge

• Group in charge

• Manufacturer

• Alternate username number

• Alternate username

• Serial number

• Inventory number

• User

• Group

• Comments

The specifics fields

Appliance type

The appliance type is used to define the appliance context (VOIP, EDM, etc.). You can select the type of application from the drop-down list, or add a new one directly by clicking on the +.

Add a new type of appliance

Appliance environment

The application environment designates whether the application is in production, acceptance, pre-production, etc. This field can of course be adapted to suit your needs.

Pictures

You can add a picture for your appliance.

The differents tab

Impact Analysis

Impact analysis enables an infrastructure diagram to be drawn up, showing the dependencies and impacts in the event of equipment loss. This can be saved and exported

Items

List of all other linked GLPI Items. You can manually add an item by selecting it from the drop-down list. An appliance can also be linked to another appliance

Contracts

GLPI supports contracts management, in order to manage contract types such as loan, maintenance, support...

Contracts management allows to:

• make an inventory of all contracts related to the organization assets

• integrate contracts in GLPI financial management

• anticipate and follow contract renewal.

Documents

The document tab lets you link different types of file to a material (PDF, txt, png, etc.) You can attach a document already uploaded to GLPI or add a new one directly from this tab.

Management

Management of financial and administrative information, this information is visible in the 'Management' tab on the object form.

Certificates

Link a certificate to your registration. You can manage certificates in Management > Certificates

Domains

Domains represents an Internet domain, with its name, expiration date... This object can itself be linked to other objects in GLPI support (tickets, problems, changes).

Knowledge Base

Lists all the articles in the knowledge base relating to the appliance.

Links

Links offer several possibilities. Send the GLPI object file to another URL of your choice, or generate an RDP file, for example.

Note

The Notes tab provides a free text field for storing additional information. Notes are displayed in the order of their creation. You can also add a document

History

The History tab is used to show any changes made to an item. The following information about the changes is available:

• ID of the change.

• Date and time the change was made.

• User who made the change. If this field is not filled, it means that the action was done automatically (For example: automatic inventory update).

• Field that was changed.

• Description of the change that was made.

The description of the change represents either the difference between the old and the new value (For example with location field: Change HQ to Remote Office A), or the explanation of the action which was carried out (For example: Uninstallation of a software: "Gimp 2.0").

For dropdowns or objects with a parent/child relationship, the modification of a child will appear in the history of the parent element.

All Information

For an item, all information is displayed on one page from the All tab. This shows all of the tabs of an object's form in one view, one below the other.