Printers

Printers can be brought up via SNMP discovery or manually. Certain information such as ink level or page counter can be fed in.

Note that this depends on the manufacturer and the information that the printer is able to retrieve.

In a printer form, the following information is available:

It is possible to use templates with printers.

Impact Analysis

Impact analysis enables an infrastructure diagram to be drawn up, showing the dependencies and impacts in the event of equipment loss. This can be saved and exported

Operating systems

Operating systems includes information about your machine's OS :

  • Name

  • Version

  • Architecture

  • Service Pack

  • Kernel

  • Edition

  • Product ID

  • Serial number

  • Company

  • Owner

  • Host ID

  • Installation date

Software

Lists all the software brought up during the inventory and those added manually

It is possible to install (in the logical sense) software on a PC manually.

To add new software to the list of applications, you need to go to the Assets > Software tab, which will then be visible from the software tab of the various elements of the installed base.

Cartridges

Cartridges reference the printer's ink cartridges. They can be sent via the SNMP interface or manually. If they are reported by the inventory, the ink level will also be indicated.

Page counters

If the printer allows it (this depends on the information that the manufacturer authorises), the number of prints can be reduced. If the printer allows it (this depends on the information the manufacturer allows), the number of prints can be reduced. A filter is available for viewing the last 7 or 30 days, the last year, etc. or for viewing daily, weekly, etc. printouts. You can also compare the number of prints against another printer.

Components

This tab lists the PC's components :

  • BIOS

  • Processor

  • Memory

  • Hard Drive

  • Network card

  • Drive

  • Battery

  • Graphics card

  • Soundcard

  • Controller

Each item has its own information (name, model, brand, memory capacity, number of cores/threads, etc.).

Lines

You can add telephone lines created in Lines

Volumes

Summarises all the volumes present (hard disk, DVD) as well as the partitions present on the workstation (virtual disks such as Google Cloud may appear if they are installed as a network drive).

  • Name

  • Automatic inventory (Yes /No)

  • partition

  • Mount point

  • File system

  • Global size

  • Free size

  • Free percentage

  • Encryption (if the disk is encrypted, a padlock will be displayed)

Connections

The connections are all the other hardware connected to the machine :

These items can be updated by the automatic inventory, but you can also connect them manually.

Network Ports

This tab allows to manage the network ports attached to an equipment. The information that can be viewed is:

  • Name

  • Port number

  • MTU

  • Speed

  • Internal status

  • Last change

  • Number of I/O bytes

  • Number of I/O errors

  • Duplex

  • VLAN

  • Connected to

  • Connection

  • Deleted

Sockets

Sockets are the list of physical sockets present on the hardware. These sockets can be Ethernet, USB, HDMI, etc. This information cannot be returned by the automatic inventory, so you have to add it manually.

It enables hardware to be linked by cables. Socket is also linked to the cables object

Management

Management of financial and administrative information, this information is visible in the 'Management' tab on the computer's form.

Contracts

GLPI supports contracts management, in order to manage contract types such as loan, maintenance, support...

Contracts management allows to:

  • make an inventory of all contracts related to the organization assets

  • integrate contracts in GLPI financial management

  • anticipate and follow contract renewal.

Documents

The document tab lets you link different types of file to a material (PDF, txt, png, etc.) You can attach a document already uploaded to GLPI or add a new one directly from this tab.

Knowledge Base

Lists all the articles in the knowledge base relating to the material.

Tickets

View all tickets linked to the computer

Problems

This tab refers to all hardware-related problems. Problems can also be linked to tickets, projects, etc. This allows you to have a complete scenario when necessary.

Changes

Changes lists all changes related to a material. From this tab, you can't link a change directly, you can do it from Assistance > Changes > Items. You can create a new change from this page, which will be linked to the material you have selected.

Projects

This tab lists all the projects linked to the software. Here you can only add a project that already exists. To create a new one, go to Projects

Links offer several possibilities. Send the GLPI object file to another URL of your choice, or generate an RDP file, for example.

Notes

Note lets you add enriched text and attach a document.

Reservations

The reservation tab lets you reserve equipment, view the reservation schedule, or cancel the possibility of reserving this equipment. By default, equipment cannot be reserved; you must first authorize this action manually.

Certificates

Link a certificate to your registration. You can manage certificates in Management > Certificates

Locks

Locks are used to prevent a field from being modified when the inventory is uploaded. You can lock/unlock the fields you wish in a GLPI object.

Notes

Note lets you add enriched text and attach a document.

Reservations

The reservation tab lets you reserve equipment, view the reservation schedule, or cancel the possibility of reserving this equipment. By default, equipment cannot be reserved; you must first authorize this action manually.

Domains

You can attach Domains to your computer. Domains are also linked to other objects such as records, problems, etc.

Appliances

Appliances includes all business applications managed within GLPI. They can be linked to another GLPI object (computer, application, etc.) as well as to another appliance.

History

The History tab is used to show any changes made to an item. The following information about the changes is available:

  • ID of the change.

  • Date and time the change was made.

  • User who made the change. If this field is not filled, it means that the action was done automatically (For example: automatic inventory update).

  • Field that was changed.

  • Description of the change that was made.

The description of the change represents either the difference between the old and the new value (For example with location field: Change HQ to Remote Office A), or the explanation of the action which was carried out (For example: Uninstallation of a software: "Gimp 2.0").

For dropdowns or objects with a parent/child relationship, the modification of a child will appear in the history of the parent element.

All Information

For an item, all information is displayed on one page from the All tab. This shows all of the tabs of an object's form in one view, one below the other.

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