# Printers

Printers can be brought up via SNMP discovery or manually. Certain information such as ink level or page counter can be fed in.

{% hint style="info" %}
Note that this depends on the manufacturer and the information that the printer is able to retrieve.
{% endhint %}

{% hint style="success" %}
To inventory your printers, a procedure is available [here](https://faq.teclib.com/03_knowledgebase/inventory/snmp_inventory/)
{% endhint %}

In a printer form, the following information is available:

{% hint style="info" %}
It is possible to use [templates with printers](https://help.glpi-project.org/documentation/modules/overview/templates).
{% endhint %}

{% hint style="success" %}
Note that if you modify a field manually, it will be considered locked. This will prevent it from being modified the next time the automatic inventory is uploaded.

For more information, see [lock](https://github.com/glpi-network/gitbook/blob/main/manual/modules/assets/broken-reference/README.md)
{% endhint %}

* Name
* [Location](https://help.glpi-project.org/documentation/tabs/common_fields/location)
* [Technician in charge](https://help.glpi-project.org/documentation/tabs/common_fields/technician_in_charge)
* [Group in charge](https://help.glpi-project.org/documentation/tabs/common_fields/group_in_charge)
* [Alternate usernmame number](https://help.glpi-project.org/documentation/tabs/common_fields/alternate_username)
* [Alternate usernmame](https://help.glpi-project.org/documentation/tabs/common_fields/alternate_user)
* [Sysdescr](https://help.glpi-project.org/documentation/tabs/common_fields/sysdescr)
* [User](https://help.glpi-project.org/documentation/tabs/common_fields/user)
* [Group](https://help.glpi-project.org/documentation/tabs/common_fields/group)
* [Comments](https://help.glpi-project.org/documentation/tabs/common_fields/comments)
* [Status](https://help.glpi-project.org/documentation/tabs/common_fields/status)
* [Printer type](https://help.glpi-project.org/documentation/tabs/common_fields/asset_type)
* [Manufacturer](https://help.glpi-project.org/documentation/tabs/common_fields/manufacturer)
* [Model](https://help.glpi-project.org/documentation/tabs/common_fields/model)
* [Serial number](https://help.glpi-project.org/documentation/tabs/common_fields/serial_number)
* [Inventory number](https://help.glpi-project.org/documentation/tabs/common_fields/inventory_number)
* [SNMP Credentials](https://help.glpi-project.org/documentation/tabs/common_fields/snmp_credentials)
* [Management type](https://help.glpi-project.org/documentation/tabs/common_fields/management_type)
* [Network](https://help.glpi-project.org/documentation/tabs/common_fields/network)
* [UUID](https://help.glpi-project.org/documentation/tabs/common_fields/uuid)
* [Update source](https://help.glpi-project.org/documentation/tabs/common_fields/update_source)
* [Memory](https://help.glpi-project.org/documentation/tabs/common_fields/uuid)

## Impact Analysis

[Impact analysis](https://help.glpi-project.org/documentation/tabs/impact_analysis) enables an infrastructure diagram to be drawn up, showing the dependencies and impacts in the event of equipment loss. This can be saved and exported

## Operating systems

[Operating systems](https://help.glpi-project.org/documentation/tabs/operating_systems) includes information about your machine's OS :

* Name
* Version
* Architecture
* Service Pack
* Kernel
* Edition
* Product ID
* Serial number
* Company
* Owner
* Host ID
* Installation date

## Software

Lists all the [software](https://help.glpi-project.org/documentation/tabs/software) brought up during the inventory and those added manually

It is possible to install (in the logical sense) software on a PC manually.

To add new [software](https://help.glpi-project.org/documentation/modules/assets/softwares) to the list of applications, you need to go to the Assets > Software tab, which will then be visible from the software tab of the various elements of the installed base.

## Cartridges

[Cartridges](https://help.glpi-project.org/documentation/modules/assets/cartridges) reference the printer's ink cartridges. They can be sent via the SNMP interface or manually. If they are reported by the inventory, the ink level will also be indicated.

## Page counters

If the printer allows it (this depends on the information that the manufacturer authorises), the number of prints can be reduced. If the printer allows it (this depends on the information the manufacturer allows), the number of prints can be reduced. A filter is available for viewing the last 7 or 30 days, the last year, etc. or for viewing daily, weekly, etc. printouts. You can also compare the number of prints against another printer.

## Components

This tab lists the PC's [components](https://help.glpi-project.org/documentation/tabs/components) :

* BIOS
* Processor
* Memory
* Hard Drive
* Network card
* Drive
* Battery
* Graphics card
* Soundcard
* Controller

Each item has its [own information](https://help.glpi-project.org/documentation/tabs/components) (name, model, brand, memory capacity, number of cores/threads, etc.).

## Lines

You can add telephone lines created in [Lines](https://help.glpi-project.org/documentation/modules/management/lines)

## Volumes

Summarises all the [volumes](https://help.glpi-project.org/documentation/tabs/volume) present (hard disk, DVD) as well as the partitions present on the workstation (virtual disks such as Google Cloud may appear if they are installed as a network drive).

* Name
* Automatic inventory (Yes /No)
* partition
* Mount point
* File system
* Global size
* Free size
* Free percentage
* Encryption (if the disk is encrypted, a padlock will be displayed)

## Connections

The [connections](https://help.glpi-project.org/documentation/tabs/connections) are all the other hardware connected to the machine :

* [Device](https://github.com/glpi-network/gitbook/blob/main/manual/modules/assets/devices.md)
* [Monitor](https://help.glpi-project.org/documentation/modules/assets/monitors)
* [Phone](https://help.glpi-project.org/documentation/modules/assets/phones)
* [Printers](https://help.glpi-project.org/documentation/modules/assets/printers)

These items can be updated by the automatic inventory, but you can also connect them manually.

## Network Ports

This tab allows to manage the [network ports](https://help.glpi-project.org/documentation/tabs/network_ports) attached to an equipment. The information that can be viewed is:

* Name
* Port number
* MTU
* Speed
* Internal status
* Last change
* Number of I/O bytes
* Number of I/O errors
* Duplex
* VLAN
* Connected to
* Connection
* Deleted

## Sockets

[Sockets](https://help.glpi-project.org/documentation/tabs/sockets) are the list of physical sockets present on the hardware. These sockets can be Ethernet, USB, HDMI, etc. This information cannot be returned by the automatic inventory, so you have to add it manually.

It enables hardware to be linked by cables. Socket is also linked to the [cables](https://help.glpi-project.org/documentation/modules/assets/cables) object

## Management

[Management](https://help.glpi-project.org/documentation/modules/tabs/management) of financial and administrative information, this information is visible in the 'Management' tab on the computer's form.

## Contracts

GLPI supports [contracts](https://help.glpi-project.org/documentation/modules/management/contract) management, in order to manage contract types such as loan, maintenance, support...

Contracts management allows to:

* make an inventory of all contracts related to the organization assets
* integrate contracts in GLPI financial management
* anticipate and follow contract renewal.

## Documents

The [document](https://help.glpi-project.org/documentation/modules/management/documents) tab lets you link different types of file to a material (PDF, txt, png, etc.) You can attach a document already uploaded to GLPI or add a new one directly from this tab.

## Knowledge Base

Lists all the articles in the [knowledge base](https://help.glpi-project.org/documentation/modules/tools/knowledgebase) relating to the material.

## Tickets

View all [tickets](https://help.glpi-project.org/documentation/modules/tabs/tickets) linked to the computer

## Problems

This tab refers to all hardware-related [problems](https://help.glpi-project.org/documentation/modules/assistance/problems). Problems can also be linked to tickets, projects, etc. This allows you to have a complete scenario when necessary.

## Changes

[Changes](https://help.glpi-project.org/documentation/modules/assistance/changes) lists all changes related to a material. From this tab, you can't link a change directly, you can do it from **Assistance** > **Changes** > **Items**. You can create a new change from this page, which will be linked to the material you have selected.

## Projects

This tab lists all the projects linked to the software. Here you can only add a project that already exists. To create a new one, go to [Projects](https://help.glpi-project.org/documentation/modules/tools/projects)

## Links

[Links](https://help.glpi-project.org/documentation/modules/configuration/external_links) offer several possibilities. Send the GLPI object file to another URL of your choice, or generate an RDP file, for example.

## Notes

[Note](https://help.glpi-project.org/documentation/modules/tabs/notes) lets you add enriched text and attach a document.

## Reservations

The [reservation](https://help.glpi-project.org/documentation/modules/tools/reservations) tab lets you reserve equipment, view the reservation schedule, or cancel the possibility of reserving this equipment. By default, equipment cannot be reserved; you must first authorize this action manually.

## Certificates

Link a [certificate](https://help.glpi-project.org/documentation/modules/management/certificates) to your registration. You can manage certificates in **Management** > **Certificates**

## Locks

[Locks](https://github.com/glpi-network/gitbook/blob/main/manual/modules/assets/broken-reference/README.md) are used to prevent a field from being modified when the inventory is uploaded. You can lock/unlock the fields you wish in a GLPI object.

## Notes

[Note](https://help.glpi-project.org/documentation/modules/tabs/notes) lets you add enriched text and attach a document.

## Reservations

The [reservation](https://help.glpi-project.org/documentation/modules/tools/reservations) tab lets you reserve equipment, view the reservation schedule, or cancel the possibility of reserving this equipment. By default, equipment cannot be reserved; you must first authorize this action manually.

## Domains

You can attach [Domains](https://help.glpi-project.org/documentation/modules/management/domains) to your computer. Domains are also linked to other objects such as records, problems, etc.

## Appliances

[Appliances](https://help.glpi-project.org/documentation/modules/management/appliance) includes all business applications managed within GLPI. They can be linked to another GLPI object (computer, application, etc.) as well as to another appliance.

## History

The *History* tab is used to show any changes made to an item. The following information about the changes is available:

* ID of the change.
* Date and time the change was made.
* User who made the change. If this field is not filled, it means that the action was done automatically (For example: automatic inventory update).
* Field that was changed.
* Description of the change that was made.

The description of the change represents either the difference between the old and the new value (For example with location field: Change HQ to Remote Office A), or the explanation of the action which was carried out (For example: Uninstallation of a software: "Gimp 2.0").

{% hint style="info" %}
For dropdowns or objects with a parent/child relationship, the modification of a child will appear in the history of the parent element.
{% endhint %}

## All Information

For an item, all information is displayed on one page from the *All* tab. This shows all of the tabs of an object's form in one view, one below the other.
