Computers

Each computer has its own information and related hardware (monitor, components, etc.). All this information is divided into tabs. You can find your computers in Assets > Computers:

Computer

Computer tab, includes basic information about the machine :

module assets - computer

If your computer has been inventoried by the automatic inventory, you can find information about the GLPI Agent

  • Agents

  • Public contact address

  • Agents Status

  • Useragent

  • Last contact

  • Request inventory

  • Inventory tag

  • Last inventory update

Impact Analysis

Impact analysis enables an infrastructure diagram to be drawn up, showing the dependencies and impacts in the event of equipment loss. This can be saved and exported.

Go to Impact Analysis

Operating systems

Operating systems includes information about your machine's OS :

  • Name

  • Version

  • Architecture

  • Service Pack

  • Kernel

  • Edition

  • Product ID

  • Serial number

  • Company

  • Owner

  • Host ID

  • Installation date

Go to Operating systems

Components

This tab lists the PC's components:

  • BIOS

  • Processor

  • Memory

  • Hard Drive

  • Network card

  • Drive

  • Battery

  • Graphics card

  • Sound card

  • Controller

Each item has its own information (name, model, brand, memory capacity, number of cores/threads, etc.).

Go to Components

Lines

You can add telephone lines created in Lines

Go to Lines

Volumes

Summarises all the volumes present (hard disk, DVD) as well as the partitions present on the workstation (virtual disks such as Google Cloud may appear if they are installed as a network drive).

  • Name

  • Automatic inventory (Yes /No)

  • partition

  • Mount point

  • File system

  • Global size

  • Free size

  • Free percentage

  • Encryption (if the disk is encrypted, a padlock will be displayed)

Go to Volumes

Software

Lists all the software brought up during the inventory and those added manually

It is possible to install (in the logical sense) software on a PC manually.

To add new software to the list of applications, you need to go to the Assets > Software tab, which will then be visible from the software tab of the various elements of the installed base.

Go to Software

Connections

The connections are all the other hardware connected to the machine :

These items can be updated by the automatic inventory, but you can also connect them manually.

Go to Connections

Network Ports

This tab allows to manage the network ports attached to an equipment. The information that can be viewed is:

  • Name

  • Port number

  • MTU

  • Speed

  • Internal status

  • Last change

  • Number of I/O bytes

  • Number of I/O errors

  • Duplex

  • VLAN

  • Connected to

  • Connection

  • Deleted

Go to Network ports

Sockets

Sockets are the list of physical sockets present on the hardware. These sockets can be Ethernet, USB, HDMI, etc. This information cannot be returned by the automatic inventory, so you have to add it manually.

It enables hardware to be linked by cables. Socket is also linked to the cables object

Go to Sockets

Remote management

Remote management is used to reference the remote access software installed on the workstation, such as Teamviewer, Anydesk, etc. It is possible to add software manually if required, but the information can be fed back via the automatic inventory.

Go to Remote management

Management

Management of financial and administrative information, this information is visible in the 'Management' tab on the computer's form.

Go to Management

Contracts

GLPI supports contracts management, in order to manage contract types such as loan, maintenance, support...

Contracts management allows to:

  • make an inventory of all contracts related to the organization assets

  • integrate contracts in GLPI financial management

  • anticipate and follow contract renewal.

  • Documents

The document tab lets you link different types of file to a material (PDF, txt, png, etc.) You can attach a document already uploaded to GLPI or add a new one directly from this tab.

Go to Contacts

Virtualization

Virtualization lists all the virtual machines present on the computer. Depending on the configuration, it is possible to create a new computer for each VM found or to reference the VMs in this tab.

Go to Virtualization

Antiviruses

Antiviruses lists all the antivirus programs detected on the computer. For Windows, it must be detected in the Windows Security Center in order to be listed in this tab.

Go to Anviruses

Knowledge Base

Lists all the articles in the knowledge base relating to the material.

Go to Knowledge base

Tickets

View all tickets linked to the computer

Go to Tickets

Problems

This tab refers to all hardware-related problems. Problems can also be linked to tickets, projects, etc. This allows you to have a complete scenario when necessary.

Go to Problems

Changes

Changes lists all changes related to a material. From this tab, you can't link a change directly, you can do it from Assistance > Changes > Items. You can create a new change from this page, which will be linked to the material you have selected.

Go to Changes

Links offer several possibilities. Send the GLPI object file to another URL of your choice, or generate an RDP file, for example.

Go to Links

Certificates

Link a certificate to your registration. You can manage certificates in Management > Certificates

Go to Certificates

Locks

Locks are used to prevent a field from being modified when the inventory is uploaded. You can lock/unlock the fields you wish in a GLPI object.

Go to Locks

Notes

Note lets you add enriched text and attach a document.

Go to Notes

Reservations

The reservation tab lets you reserve equipment, view the reservation schedule, or cancel the possibility of reserving this equipment. By default, equipment cannot be reserved; you must first authorize this action manually.

Go to Reservations

Domains

You can attach Domains to your computer. Domains are also linked to other objects such as records, problems, etc.

Go to Domains

Appliances

Appliances includes all business applications managed within GLPI. They can be linked to another GLPI object (computer, application, etc.) as well as to another appliance.

Go to Appliances

Databases

Databases list databases discovered by automatic inventory and those entered manually.

Go to Databases

Import information

Import information is information that is uploaded and governed by equipment import rules (Administration > Rules > Rules for import and link equipments)

History

The History tab is used to show any changes made to an item. The following information about the changes is available:

  • ID of the change.

  • Date and time the change was made.

  • User who made the change. If this field is not filled, it means that the action was done automatically (For example: automatic inventory update).

  • Field that was changed.

  • Description of the change that was made.

The description of the change represents either the difference between the old and the new value (For example with location field: Change HQ to Remote Office A), or the explanation of the action which was carried out (For example: Uninstallation of a software: "Gimp 2.0").

For dropdowns or objects with a parent/child relationship, the modification of a child will appear in the history of the parent element.

All Information

For an item, all information is displayed on one page from the All tab. This shows all of the tabs of an object's form in one view, one below the other.

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