Contracts
What is a contract?
Contract management in GLPI is designed to provide efficient, centralised management of all aspects of IT contracts, improving the transparency, traceability and efficiency of IT operations.
For example, contracts can be used to
Cost management: GLPI tracks the costs associated with each contract, including recurring and one-off payments.
Budgeting: financial information from contracts can be used for budgeting and forecasting expenditure.
Linking with other modules: Contracts can be linked to specific assets or equipment, making it easier to monitor equipment coverage and maintenance.
Supplier management: GLPI can be used to manage a directory of suppliers, with detailed information on each one. It is also possible to set up a supplier evaluation system to assess supplier performance in terms of services provided and contracts in force.
What information is available in contracts?
You can enter a range of information to help you manage your contracts and related items:
Name
Status
Contract type
Start date
Initial contract period
Notice period
Location
Number
Account number
Contract renewal period
Invoice period
Maximum number of items
Renewal
Email alarms
Support hours (can be set for weekdays, Saturdays, Sundays and holidays)
Available tabs :
Costs
Suppliers
Items
Documents
Links
Notes
Knowledge base
Tickets
History
All
Is it possible to link a default contract to an entity?
Yes, from Administration > Entities > Support tab. Select the desired contract in Default contract.
What notifications are available in the contracts?
To make contract management easier, notifications can be sent:
End of contract
End of periodicity
Advance notice
Advance notice of period
Why am I not receiving notifications?
This may be due to a number of reasons:
The contract is not active or no longer active
Why can't I link my contract to a GLPI object?
If you don't see your contract in the GLPI object in question, you need to check a few points:
The contract must be active (not expired)
A start date must be entered
A duration must be indicated
Expired contracts are not visible in the various GLPI objects so as not to "pollute" the list of contracts. On the other hand, you can link a GLPI object directly from the contract even if it has expired.
Can you edit contract-related reports?
Yes, from Tools > Reports, you can select the option By contract. Select the item type (several items possible) then the year(s).
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