Support and partner


How to become a partner?

Do you have customers interested in our GLPI Network Cloud () offer?


Is support included in the offer?

Yes, it is a support/in-service support package (maintenance in operational condition). We fix bugs that you may encounter, we apply security patches, and as planned with you we carry out minor and major updates.

If you wish to benefit from other services (assistance support, advice and assistance with configuration, developments, etc.): this is done under additional estimate/cost (from one of our official partners) after studying your request.


How to contact us?

  • If you are already our customer, please, use the “Support” function in your account.

  • If you are not a customer yet, please, contact us using this page.


How to get help from a partner?

You can discover how GLPI works and configure it yourself, then contact an official partner-integrator if you encounter difficulties or if you want to speed up the configuration of your instance by being accompanied by a professional.

Consult our partners on this page


What is a patch?

A file patch is a set of changes (+/-) designed to update, fix, improve or remove lines in GLPI source code.

Here is an example of bug-fix.diff

  • The + informs that we add some code

  • The - informs that we remove some code


How to apply a patch?


What plugins are supported?

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