Search engine

The search engine of the knowledge base is available here

Tools > Knowledge base ("Search" tab)

Knowledge base search engine

Fields used by the search engine

- Subject of the knowledge base article

- Content of the knowledge base article

- Translations of the knowledge base article

Simple search

It is possible to perform a simple keyword search.

For example, if you search for the following keywords apple

GLPI will automatically add a * (except if * is already present) apple*

GLPI will then search for all articles that contain words such as apple, apples, applesauce, or applet.

Complex search

The search engine of the knowledge base also offers the following operators for a complex search

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Operators

Operator	Description
+	Word must be present
-	Word must not be present
*	Truncate suffix
" "	The sequence contained must be searched literally
< >	Define the order of search items
()	Grouping when using < and >

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Behaviors

Here are some examples:

Search	Descritpion
+apple +juice	Finds articles that contain both words.
+apple macintosh	Finds articles that contain the word "apple", but ranks articles higher if they also contain "macintosh".
+apple -macintosh	Finds items that contain the word "apple" but not "macintosh".
+apple ~macintosh	Finds articles that contain the word "apple", but if the line also contains the word "macintosh", rank it lower than if the line does not contain the word "apple". This method is "gentler" than the "+apple -macintosh" search, where the presence of "macintosh" causes the line to not return.
+apple +(>turnover <strudel)	Finds articles that contain the words "apple" and "turnover", or "apple" and "strudel" (in any order), but ranks "apple turnover" higher than "apple strudel".
apple*	Finds articles that contain words like "apple", "apples", "applesauce", or "applet". Note that the " characters surrounding the expression are characters that delimit the expression. They are not the quotation marks that surround the search string itself.

References

MySQL Boolean Full-Text Searches