# Add a task ## Creation Enter the ticket that requires a task to be added. Click on **`answer`** > **`create a task`** (or on create **`tasks`** directly depending on the configuration of your interface):
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or
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## Add a follow As with tracking, you have a text field to indicate the nature of the Task. You can define whether the Task will be public or private. What differentiates the Task from the Tracker is its right-hand menu. ![Alt text](https://2961961068-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FsGALtnzA2IROeldmXKt5%2Fuploads%2Fgit-blob-ef74dd3b07a53591010ae0d57ea6a43e59758da0%2Fadd_task-3.png?alt=media) ## Type of task This will allow you to define the status of the Task when it is added: **Information / To Do / Done**.
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*** ### Execution time GLPI lets you define its execution time (this data can be modified later):
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*** ### Users and groups You can define which user or group will be assigned to this Task:
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*** ### Planning As mentioned above, the best thing about a Task is its scheduling. To do this, click on the **Schedule this Task** button, which will display the scheduling options.
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*** ### Duration You will be able to set a date, start time and duration for the Task. Click on the icon on the right to unfold the calendar:
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*** ### Save Once you have entered your details, click on the **`Add`** button to save the Task.
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Unlike Follow-ups, when adding a Task, you can only select a status for **Tickets**, the choice of status is not available for Problems and Changes. The ticket will automatically change its status to **`processing (planned)`**.